.jpg)
Premium Automation
Repairs, Service & One-Off Jobs
Automation that stopped working, a system nobody will touch, or a small job done properly — not every project is a whole building.
Somebody Else's System Is Still Our Problem to Solve
Most automation companies want new installations. That leaves a lot of buildings stranded: a system that worked for years, an installer who has since closed or moved on, no documentation, and nobody willing to open it up.
We take those on. Across KNX, C-Bus, Dynalite, DALI, Zencontrol and WAGO, regardless of who installed it — including systems where the original project file is long gone and has to be rebuilt from the bus itself.
Small jobs are genuinely welcome. One keypad, one room, one stubborn fault. We would rather do a short job well and be the people you call next time.
Planning something larger instead? See home automation, lighting control, commercial lighting or industrial automation.
Systems We Support
Whoever Installed It
We are platform-agnostic by necessity — the buildings in this corridor run all of these, often more than one in the same site. If your system is not listed, ask anyway; the protocols underneath are usually familiar even when the badge is not.
KNXClipsal C-BusPhilips DynaliteDALI / DALI-2ZencontrolWAGOCasambiDMX512ABB i-busThebenZennioBasalteGiraJungSiemensSchneider0-10VBACnetModbus
Diagnosis first
Written scope and price before any repair starts
Brisbane → Byron
Travel discussed up front, never a surprise on the invoice
You own the file
Project file handed over so you are never locked in again
Fault Diagnosis
Lights that will not respond, scenes that stopped working, a zone that does its own thing. We find the actual cause instead of replacing parts hopefully.
Orphaned Systems
Installer gone, no documentation, no project file, nobody will touch it. This is routine work for us — we reverse-engineer and take over support.
Reprogramming & Changes
New furniture layout, a room that changed use, scenes that never suited how you actually live. Small changes without a whole new system.
Add a Device or Room
One extra keypad, a sensor, a motorised blind, a new circuit brought into the existing system. Small scope, done properly.
Handover Rescue
A new build handed over with a system nobody explained. We commission what was left half-finished and show you how to actually use it.
Pre-Purchase Inspection
Buying a property with an automation system? We assess what is installed, whether it is supportable, and what it would cost to bring current.
Versatile Applications
Where We Deploy
Your Smart Home Stopped Being Smart
The most common calls we get, and none of them need a full replacement system.
"The installer disappeared"
Extremely common with systems installed 5–15 years ago. We take over support and give you the project file so it never happens again.
"Half the lights do nothing"
Usually a failed actuator, a bus fault or a corrupted scene — not a dead system. Diagnosis first, quote second.
"I want to change a scene"
Scenes set by someone else during construction rarely match how a house is lived in. A short reprogramming visit usually fixes it.
"The app no longer connects"
Often a router replacement, a changed IP range or an expired licence rather than a hardware failure.
Frequently Asked
Common Questions
How We Deliver
From initial design through to final commissioning — here's how a typical project runs.
1
Tell Us What It Is Doing
A call or a message describing the symptoms. We will tell you honestly whether it sounds like a visit, a bigger job, or something you can fix yourself.
2
Diagnostic Visit
On site with bus tools and the software. We find the cause before anybody talks about replacing hardware.
3
Fixed-Scope Quote
What is wrong, what it costs to fix, and what is optional versus necessary. No pressure to modernise the whole system.
4
Repair & Document
The fix, plus updated documentation and the project file — so the next person is not starting from nothing.